Sunday, July 28, 2019
Critically discuss the importance, applicability and effectiveness of Essay
Critically discuss the importance, applicability and effectiveness of nurse leaders' use of the five major conflict resolution - Essay Example In contemporary healthcare settings, nurse leaders refer to every registered nurse including normal registered nurse, nurse supervisor, nurse unit manager, clinical nurse specialist, clinical nurse educator and director of nursing (Stanley, 2006). Nursing leadership involves the ability to build a vision that guides health career workers toward attaining the vision while maintaining collaboration, commitment and effectiveness in delivering excellent patient care (Bally, 2007). Once leaders understand the several approaches and reactions to conflict, helps them in being able to handle and deal with conflict better as it arises. Several experts identified ways in which people respond to conflict one of which is tool that identifies 5 ways people respond to conflict determined the need to maintain or improve relationship with others. Nursing profession bases on collaborative relations with colleagues and patients, which necessitates working closely with other people with various backgro unds and cultures. Diversity in individuals within the profession can potentially affect their relations resulting in conflict; however, good communication from nurse managers with conflict resolution skills significantly reduces risks of conflict. Management of conflict is essential for effective functioning of organizations; however, constructive and creative conflict management is a challenge and goal for professionals interested in assisting others and organizations. There is no single way to manage conflict; hence, it remains the responsibility of the individual and the group to be conscious of the problem in order to select the most appropriate strategies depending on the context within which the conflict emerged in managing it. Compromise is one of the main options described by various experts as a viable alternative to conflict situations, which means that everyone gets something out of a situation; hence, everyone gives up something and loses something. Compromise results f rom moderate concern for an individual as well as others and involves intermediate levels of assertion and cooperation (Al-Hamdan, 2009; Pavlakis et al, 2011). The approach aims at quick and mutually agreeable decisions that partially satisfy the concerned parties; therefore, compromise emerges when negotiation and interchange occurs, with each individual gaining something and giving up something in the process (Al?Hamdan, Shukri& Anthony, 2011). For example, this approach can be used when a nurse within a unit decides to leave early one day as a result of a personal matter. Therefore, the nurse manager can schedule for another nurse working night shift to arrive early and relieve the daytime nurse, this would result from a consideration that the daytime nurse would arrive early the following day and relieve the night shift nurse. Although compromise involves bargaining that often results in less-than-ideal solutions, the tactic remains useful in attaining temporary settlement for c omplex issue and also offers a quick fix when time is crucial. As well, the approach is useful in issues that are mild or of moderate importance; for instance, it is not necessary to compromise the issue of patient safety. Compromising is crucial in instances where goals are important and not worth major disruption and as a backup in case collaboration and
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.